ABOUT US
Readily Available Technical Support
Outstanding
After-Sales Care
Over 100,000 Products
Fast Delivery
Providers of Knowledge
OVER 100,000 PRODUCTS FROM ALL MAJOR MANUFACTURERS
OUR PRODUCTS AND SERVICES
Our eCommerce platform is home to our comprehensive portfolio of chromatography supplies.
It also includes analytical instrumentation and automated workflow solutions, instrument servicing, training courses and dedicated application and method development support.
TECHNICAL SUPPORT SERVICES
We have experienced chromatographers throughout our organisation. This allows us to offer all our customers a number of services to help improve your analytical capability or solve problems with existing methods or technology. We offer a host of training courses and consultancy services, as well as the world's leading eLearning platform for chromatography and mass spectrometry — CHROMacademy.
Our technical staff have considerable experience in troubleshooting HPLC, GC and MS instrumentation and applications issues. As an Element customer, you have direct access to this information and knowledge — so why struggle to try and get to the bottom of the problem? Get in touch and we will typically try to get to the bottom of your issues within 24 hours.
WE ARE THE BRAINS
BEHIND CHROMacademy
Using our outstanding breadth of knowledge in all aspects of chromatography and mass spectrometry, we have created the world's leading eLearning platform for the analytical sciences. Labs around the world use CHROMacademy, in industry and educational institutions (including the world's top 10 universities), to improve skills and aid understanding.
AFTER-SALES CARE
Clear communication is essential to your success. When you place an order, you’ll receive prompt confirmation and regular updates as your request progresses.
Our technical team brings extensive expertise in troubleshooting HPLC, GC, and MS systems, providing direct support to resolve chromatography issues quickly.
Contact us to arrange a consultation. Our experts are ready to assess your systems, data, or chromatograms and provide actionable solutions to keep your lab running smoothly.